Effective Date: 12/04/2025
Applies to: Users located in the United States (North Dakota and Minnesota)
Deek’s Pizza (“Deek’s,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Deek’s Pizza mobile application (the “App”) or interact with us in connection with the App.
We operate in the states of North Dakota and Minnesota. While neither state currently has a comprehensive consumer data privacy law, we follow industry best practices, federal requirements, and mobile app privacy standards to keep your information safe and transparent.
If you do not agree with this policy, please do not use the App.
1. Information We Collect
We collect information in the following categories:
A. Information You Provide Directly
- Account & Profile Information:
Name, phone number, email address, username, password, delivery address, payment preferences. - Order Information:
Items ordered, order history, delivery instructions, promotions used. - Contact Information:
Phone number, email address, and any message you send to customer support. - Payment Information:
Payments are processed by third-party providers; we do not store full card numbers.
We may store partial information (last 4 digits) for identification purposes.
B. Information Collected Automatically
- Device Information:
IP address, operating system, device model, browser type, unique device identifiers. - App Usage Data:
App interactions, crash logs, performance data, session length, pages/screens viewed. - Location Data:
If you enable location services, we may collect your device’s approximate or precise location to:
- Identify nearby Deek’s locations in ND or MN
- Deliver orders accurately
- Improve service and performance
- Identify nearby Deek’s locations in ND or MN
You may disable location services in your device settings.
C. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Maintain your login/session
- Save user preferences
- Measure app performance and analytics
- Prevent fraud
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders
Including preparing pizza orders, coordinating delivery, and sending order updates. - To manage and maintain your account
Profile management, password resets, reward tracking, app settings. - To communicate with you
Order confirmations, delivery notifications, customer service responses, app updates, and optional marketing messages. - To improve app functionality and customer experience
Diagnostics, analytics, troubleshooting, and feature improvements. - To maintain safety and security
Fraud prevention, security monitoring, and account verification. - To comply with legal and regulatory obligations
We do not use your information for automated decision-making or behavioral profiling.
3. How We Share Your Information
We do not sell your personal information.
We share information only as needed to operate our business and provide the App.
A. Service Providers & Operational Partners
We may share information with trusted third parties, including:
- Payment processors
(e.g., Stripe, Apple Pay, Google Pay) - Delivery partners or in-house delivery drivers
In both North Dakota and Minnesota. - Analytics services
(e.g., Firebase, Google Analytics) - SMS & Email communication tools
For order updates, account verification, and marketing (opt-out available). - Cloud hosting and data storage vendors
These parties may use your information only to perform services for Deek’s and must follow privacy and security requirements.
B. Legal & Safety Requirements
We may disclose information to:
- Follow laws, court orders, subpoenas, or regulatory requests
- Protect the rights, property, or safety of Deek’s Pizza, our employees, customers, or the public
- Prevent fraud or security threats
4. Children’s Privacy (COPPA Compliance)
The App is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If we discover that we have unintentionally collected information from a child under 13, we will delete it.
If you believe a child has submitted personal data, please contact us at: deeks@deekspizza.com
5. Your Privacy Choices & Rights
Even though North Dakota and Minnesota do not currently offer state-specific consumer privacy rights, we voluntarily provide the following options:
A. Access and Update Your Information
You may:
- View and edit your profile in the App
- Update delivery addresses, payment preferences, and communication settings
B. Request Account Deletion
You may request deletion of your account and associated data by contacting:
deeks@deekspizza.com
We will delete your data unless retention is required for:
- Completing active transactions
- Accounting, tax, or legal compliance
- Preventing fraud or misuse
C. Opt-Out of Marketing
You may opt out of promotional messages by:
- Clicking “unsubscribe” in emails
- Replying STOP to SMS messages
- Updating settings in the App
Transactional communications (order confirmations, receipts, delivery updates) cannot be opted out of.
6. Data Retention
We keep personal information only as long as needed to:
- Process orders
- Maintain accurate business and tax records
- Provide customer service
- Fulfill legal obligations
When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We use safeguards to protect your information, including:
- Encryption of data in transit
- Secure data hosting environments
- Strict access controls
- Monitoring for fraudulent or suspicious activity
- Industry-standard authentication practices
No system is completely secure, so we encourage users to keep passwords confidential and update them regularly.
8. Third-Party Links
The App may include links to third-party sites or services. Their privacy practices are not governed by this policy, and we encourage you to review their policies before interacting with them.
9. Updates to This Privacy Policy
We may update this policy from time to time. When we make material changes, we will:
- Update the “Effective Date”
- Provide notice within the App, by email, or on our website
Your continued use of the App after changes are posted means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact us:
Email: deeks@deekspizza.com
Mailing Address:
Deek’s Pizza
Attn: Privacy Request
512 N Washington St
Grand Forks, ND 58203